Analyst Reports

The AI Hype is Real. So Are the Failures. Here’s How to Avoid Both.

Another day, another headline about AI that promises to change the world. And then, reality hits.  A recent Forbes article lays it bare: 40% of AI agent projects will be cancelled by 2027. That’s nearly half. Not because the tech doesn’t work—but because most businesses aren’t prepared to make it work. Let that sink in. […]

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AI for IT Support:

Always On, Always Solving The Problem: IT teams are overwhelmed by repetitive requests—password resets, system access issues, and device troubleshooting. These routine tasks consume time that could be better spent on strategic initiatives. The Solution: Conversational AI steps in to automate the repetitive. Virtual assistants offer real-time support, resolving issues like password resets instantly and

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